Melbourn Covid 19 Community Response Info and Hotline

MELBOURN CORONAVIRUS COMMUNITY RESPONSE

CALL: 01763 263303 Option 1

 

IF YOU WOULD LIKE TO VOLUNTEER TO HELP

Please call on the number above to discuss what help you can provide. 

IF YOU NEED HELP

Call the number above to connect with the volunteer team and get help with collecting essential food supplies, collecting prescriptions, maintaining social contact

GENERAL ADVICE

The advice from the government is to STAY AT HOME unless absolutely necessary.  For more detailed information click HERE  You should only go outside for one of four reasons:

  • for work, where you cannot work from home
  • going to shops that are permitted to be open – to get things like food and medicine, and to collect goods ordered online or on the phone
  • to exercise or spend time outdoors for recreation
  • any medical need, to donate blood, avoid injury or illness, escape risk of harm, or to provide care or to help a vulnerable person

These reasons are EXCEPTIONS – even when doing these activities, you should be ensuring you are 2 metres apart from anyone outside of your household, and using face protection especially in more crowded areas.  For more information on how to stay safe click HERE

You should also WASH YOUR HANDS as soon as you get home.

  • For the best and most up to date advice from the NHS then please click HERE
  • There is also good advice on the health watch Cambridgeshire site HERE
  • There is a WhatsApp service from the government providing up to date information.  Simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.  You can find more information HERE 

 

CARING FOR YOUR MENTAL HEALTH

  • Help in a Mental Health Crisis NHS: Dial 111, Option 2.
  • For a full list of mental health helplines visit HERE
  • Mental Wellbeing while staying at home from the NHS – click HERE 

 

CARING FOR THOSE WHO ARE VULNERABLE

  • Age UK – Contact Age UK If you need advice or information on money, care or health, call 0800 678 1602. Open 8am to 7pm, every day of the year.  They also have some excellent resources on their website HERE
  • Domestic Abuse – If you are worried that anyone might be suffering domestic abuse please use the list of phone numbers HERE or visit the safe lives website HERE for more resources.
  • Parental Alcoholism – If you are affected by the alcoholism of a parent, or know of anyone affected, then please remember you are not alone.  NACOA provides support and their helplines are open 2pm to 7pm Monday to Saturday during this time.  Find out more HERE
  • Support for community groups and volunteers in Cambridgeshire, outlining a number of different resources.  Click HERE

FOR THOSE IDENTIFIED AS BEING PARTICULARLY VULNERABLE

  • you can register for priority supermarket slots and additional support HERE
  • The Cambridge Organic Food Company (www.cofco.co.uk) have increased their capacity to offer fruit and veg boxes to those identified as clinically vulnerable.  Please contact Alyson Tapp on email at diginforvictoryvillages@gmail.com

ADVICE FOR BUSINESS OWNERS

HM Revenue & Customs is running a series of webinars to give an overview of the support available for businesses, including the Coronavirus Job Retention Scheme, refunding eligible Statutory Sick Pay costs, furloughed employees and more

Sign up or watch an intro video HERE

A NOTE ON SCAMS

Cambridgeshire Police reminder: “Fraudsters may use the fact more people are staying at home as an opportunity to operate doorstep scams. Remember, someone posing as a good Samaritan and offering to help those in isolation with things like buying shopping, then keeping the money, is committing theft. This should be reported to local police by calling 101 or in the event of an emergency, call 999.”

In the first instance scams should be reported to Action Fraud, you can do so via their website: actionfraud.police.uk or by phone on 0300 123 2040.  Action Fraud is the national reporting centre for fraud and cyber-crime.

Scams can also be reported to Citizens Advice Consumer Service (CACS) who act as the national reporting line for all Trading Standards related concerns. The staff at CACS are highly trained advisers and share intelligence with Trading Standards.  The benefit of reporting to CACS is that the information is added to a national database, searchable by each Trading Standards Authority in the country.  They can be contacted by phone on 0808 223 1133 or via an online form here .

 

logo-footer-hub

30 High Street, Melbourn, Cambridgeshire, SG8 6DZ

HUB: Mon-Sat: 9.00 AM – 5:00 PM
CAFE: Mon-Sat: 9:00 AM – 4:00 PM

Contact Number:
01763 263303

2018 The Hub – Melbourn. All Rights Reserved – Privacy Terms and Conditions