Melbourn Covid 19 Community Response Info and Hotline

MELBOURN CORONAVIRUS COMMUNITY RESPONSE

CALL: 01763 263303 Option 1

 

IF YOU WOULD LIKE TO VOLUNTEER TO HELP

Please call on the number above to discuss what help you can provide. 

IF YOU NEED HELP

Call the number above to connect with the volunteer team and get help with collecting essential food supplies, collecting prescriptions, maintaining social contact

GENERAL ADVICE

The advice from the government is to STAY AT HOME.  You should only go outside for one of four reasons:

  1. Shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  2. One form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  3. Any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
  4. Travelling for work purposes, but only where you cannot work from home

These reasons are EXCEPTIONS – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

You should also WASH YOUR HANDS as soon as you get home.

 

  • For the best and most up to date advice from the NHS then please click HERE
  • There is also good advice on the health watch Cambridgeshire site HERE
  • There is a WhatsApp service from the government providing up to date information.  Simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.  You can find more information HERE 

 

CARING FOR YOUR MENTAL HEALTH

  • Help in a Mental Health Crisis NHS: Dial 111, Option 2.
  • For a full list of mental health helplines visit HERE
  • Mental Wellbeing while staying at home from the NHS – click HERE 

 

CARING FOR THOSE WHO ARE VULNERABLE

  • Age UK – Contact Age UK If you need advice or information on money, care or health, call 0800 678 1602. Open 8am to 7pm, every day of the year.  They also have some excellent resources on their website HERE
  • Domestic Abuse – If you are worried that anyone might be suffering domestic abuse please use the list of phone numbers HERE or visit the safe lives website HERE for more resources.
  • Parental Alcoholism – If you are affected by the alcoholism of a parent, or know of anyone affected, then please remember you are not alone.  NACOA provides support and their helplines are open 2pm to 7pm Monday to Saturday during this time.  Find out more HERE
  • Support for community groups and volunteers in Cambridgeshire, outlining a number of different resources.  Click HERE

FOR THOSE IDENTIFIED AS BEING PARTICULARLY VULNERABLE

  • you can register for priority supermarket slots and additional support HERE
  • The Cambridge Organic Food Company (www.cofco.co.uk) have increased their capacity to offer fruit and veg boxes to those identified as clinically vulnerable.  Please contact Alyson Tapp on email at diginforvictoryvillages@gmail.com

ADVICE FOR BUSINESS OWNERS

HM Revenue & Customs is running a series of webinars to give an overview of the support available for businesses, including the Coronavirus Job Retention Scheme, refunding eligible Statutory Sick Pay costs, furloughed employees and more

Sign up or watch an intro video HERE

A NOTE ON SCAMS

Cambridgeshire Police reminder: “Fraudsters may use the fact more people are staying at home as an opportunity to operate doorstep scams. Remember, someone posing as a good Samaritan and offering to help those in isolation with things like buying shopping, then keeping the money, is committing theft. This should be reported to local police by calling 101 or in the event of an emergency, call 999.”

In the first instance scams should be reported to Action Fraud, you can do so via their website: actionfraud.police.uk or by phone on 0300 123 2040.  Action Fraud is the national reporting centre for fraud and cyber-crime.

Scams can also be reported to Citizens Advice Consumer Service (CACS) who act as the national reporting line for all Trading Standards related concerns. The staff at CACS are highly trained advisers and share intelligence with Trading Standards.  The benefit of reporting to CACS is that the information is added to a national database, searchable by each Trading Standards Authority in the country.  They can be contacted by phone on 0808 223 1133 or via an online form here .

UP TO DATE FOOD PROVIDERS

Takeaway hot food

  Payment over the phone

  Delivery*

Leech and Sons 01763 260255
 Subject to availability

Bury Lane Farm Shop (65+ customers only for delivery)
 

01763 260418 Option 1

 

Melbourn Coop  

01763 268329

 

Fieldgate Nurseries  

01763 260737

 

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30 High Street, Melbourn, Cambridgeshire, SG8 6DZ

HUB: Mon-Sat: 9.00 AM – 5:00 PM
CAFE: Mon-Sat: 9:00 AM – 4:00 PM

Contact Number:
01763 263303

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