We are looking forward to welcoming you from Monday, 9 August 2021!
We wanted to reassure you by telling you in advance what you can expect when you arrive. We have a fabulous refurbished building, freshly painted and decorated cafe and meeting rooms, including one additional ground floor meeting room. We are continuing to offer a safe, clean and friendly environment for everyone.
We want everyone to feel comfortable and safe at The Hub, so we are proceeding with caution with regards to the transition out of the restrictions and are continuing to follow self-awareness with staying safe, including preventative measurements, including washing hands, distancing and wearing facemasks.
When you arrive
There is currently no need to book. All entry to the Hub is via the main front door please, and we will have someone to greet you and you will also be directed to a table – you can also ask our helpers any questions you may have whilst you are waiting. There are no distancing measures in place for queuing.
Hands, space, face
Facemasks are strongly encouraged for customers unless seated, and staff and volunteers will be wearing them (or face shields) when interacting with customers and walking around. We have decided to review this on a 4-weekly basis for now. There will be hand sanitisers available for you to use, and we encourage you to do so and wash your hands regularly.
Ordering your items
Our table service was so popular we have decided to continue to offer this. Our servers will come and take your order when you are ready and bring you everything you need for your visit. They will also clear away and wipe down the tables for the next customer to use. If possible, we would prefer you to use contactless payments; we have a new till and ordering system in place.
Our menu is also available on the website for you to look at beforehand [insert link once live]
A takeaway menu will be available from our main menu. We encourage you to pre-pay for your items over the phone when you order, if you can please.
Facilities and Services available
Currently, just the Cafe and toilets are open.
We are taking room bookings but not during August so we can have a phased approach and allow staff and volunteers used to get used to being back, but please get in touch with us and we will be able to help you further 01763 263303. Option 1.
The library also remains closed for now, but we are woeking with the County library services to try and get this open and times agreed as soon as we can.
We will post some photos of the ‘new look’ Hub here and on our Facebook page, so make sure that you check back with before you visit.
The Hub Management Team and Staff